Privacy Policy

1. Information We Collect
2. Personal Information

Collected when you:

• Place an order (online/in-person/delivery via Talabat, Noon, Keeta, Deliveroo, Smiles)
• Request catering or event services
• Use contact forms (blog comments, enquiries, testimonials)
  This may include: full name, email address, phone number, postal address, and any details or messages you provide 

1. Non-Personal Information

Automatically collected:

• IP address, browser type, device type & settings
• Pages visited, time spent, and navigation activity
• Approximate geographic location
• Cookies and tracking data for site analytics.

2. How We Use Your Information

We use your data to:

• Process and manage orders, delivery, reservations, and catering services
• Improve website usability, enhance user experience, and workplace operations
• Send promotional emails (if subscribed), newsletters, and updates
• Analyze website usage and conduct internal marketing
• Comply with legal obligations, enforce our rights, and prevent fraud

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Maintain user sessions (for ordering, form submissions)
• Analyze traffic and enhance site performance and experience
  You can disable cookies in your browser settings, but it may affect functionality.

4. Sharing & Disclosure

We do not sell your information. We may share your data:

• With third-party service providers (e.g., payment processors, delivery services, IT support)
• With law enforcement or as required by law
• To prevent fraud, protect user safety, or enforce our T&Cs
• With your consent (e.g., to partners for promotions)

5. Data Security

We take reasonable measures to secure your data:

• HTTPS/SSL encryption for data in transit
• Secure storage systems
• Staff training to protect data privacy
  However, no online system is fully immune to intrusion.

6. Data Retention

We retain your data:

• As long as needed for service provision (ordering, catering, event support)
• For record-keeping and legal compliance
• Until you request deletion of your personal information

7. Your Rights

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your data (subject to legal exceptions)
• Opt‑out of marketing communications at any time
• Withdraw any consent you have provided

To exercise any of these rights, contact us directly.

8. Legal & Jurisdiction

This Privacy Policy is governed by UAE law. Any disputes will be resolved in UAE courts.

9. Contact Us

For privacy-related questions or to manage your data, please contact us:

• Email: care@tamilvirundhu.com 
• Phone: +971 50 345 7729 

Address:

• Safeer Tower 2, Business Bay